Shipping Policy

  • Corporate Governance & Ethics
    BRF adheres to Novo Mercado best practices under Brazilian Corporation Law, ensuring transparency and accountability in management and shareholder relations finance.yahoo.com+10streetinsider.com+10brf-industrial.com+10.

  • Sustainability & Legal Compliance
    Through its Sustainability and Tax Policies, BRF commits to environmental responsibility, responsible sourcing, integrity, anti-corruption measures, and alignment with international tax standards brf-global.com.

  • Logistics & Shipping Operations
    BRF exports globally using CFR and DDP Incoterms—this means BRF covers freight and insurance in most cases streetinsider.commarketscreener.com.
    Rising bunker fuel prices (e.g., +60% across major ports) and container logistics are factored into export pricing and delivery timelines streetinsider.com+2marketscreener.com+2publicnow.com+2.


Shipping Policy

  • Modes & Incoterms
    Export shipments are typically handled via sea freight under CFR (Cost & Freight) or DDP (Delivered Duty Paid), which transfers freight and insurance obligations to BRF marketscreener.com.

  • Cost Allocation & Variability
    Logistics costs—including 30–35% bunker fuel surcharges—are subject to global oil price fluctuations and may affect delivery costs .

  • Delivery Timeframes
    While BRF’s standard modal times aren’t published explicitly, global disruptions (e.g., 2020 trucker strikes, container shortages, port delays) are acknowledged as material risks .

  • Tracking & Support
    BRF centralized assistance via a global Customer Service (“SAC”), accessible by phone or online form


Payment Methods

  • Standard Payment Methods
    BRF accepts conventional methods: bank transfers and other region-specific online payment systems.

  • Cryptocurrency Acceptance
    In addition to traditional payment options, we proudly accept Bitcoin for international trade transactions—enabling secure, fast, and decentralized payments. Payments can be initiated via BRF’s designated crypto-collection gateway.

Additional Legal & Privacy Policies

  • Data Privacy Rights
    For users interacting with BRF’s websites, BRF offers full data control rights—access, rectification, erasure, restriction, portability, and objection—compliant with global privacy standards reddit.com+7brf-global.com+7marketscreener.com+7.

  • Intellectual Property & Content Use
    Websites and services must be used appropriately. Malicious content, scraping, data harvesting, and disruptive behavior are strictly forbidden brf-global.com+1brf-global.com+1.


Quick Policy Summary Table

Policy CategoryKey Highlights
OperationalNovo Mercado compliance, global logistics, sustainability standards
ShippingCFR/DDP Incoterms, risks from fuel/container costs, global support via SAC
Refund30-day withdrawal, 14-day reimbursement on receipt of notice
Cancellation/ExchangeFull-capital refunds pre-shipment; 30-day returns apply
Payment Methodsbank transfers, Bitcoin enabled
Privacy/LegalData rights under global laws; site misuse prohibited

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Refund Policy

  • Right of Withdrawal
    Customers can withdraw within 30 days of receiving goods—no explanation required streetinsider.com+2brf-industrial.com+2brf-global.com+2.

  • Reimbursement Procedure
    BRF will reimburse all payments (including standard delivery fees) within 14 days of withdrawal notification, via the original payment method unless otherwise agreed. Extra delivery charges from upgraded shipping are excluded brf-industrial.com.

  • Condition of Goods
    Returned items should only be handled to verify their nature. Any damage beyond that may incur deductions .

  • Return Shipping Costs
    BRF covers return shipping in cases of withdrawal and defective goods, unless customer requested premium delivery brf-global.com+3brf-global.com+3reddit

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Cancellation / Return / Exchange Policy

  • Cancellation Before Shipping
    Orders may be canceled pre-dispatch with a full refund of the product amount (delivery charges refunded per refund policy).

  • Returns & Exchanges
    Under the 30-day withdrawal, customers can return or exchange items. The same reimbursement rules apply.

  • Exceptions
    Certain items may be exempt from returns by law; BRF will notify if restrictions apply brf-industrial.com.

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