1. Quality Assurance Policy
We are committed to delivering frozen meat products of the highest quality, adhering to European Union regulations and international food safety standards. Our meats are sourced from certified farms, processed under HACCP-compliant facilities, and frozen using blast-freezing technology to preserve freshness, flavor, and nutritional value.
2. Food Safety & Hygiene
All production facilities operate under strict food safety management systems such as:
HACCP (Hazard Analysis and Critical Control Points)
ISO 22000 Food Safety Management Standard
BRCGS (British Retail Consortium Global Standard for Food Safety)
Regular internal and external audits are conducted to ensure compliance.
3. Animal Welfare
We uphold high standards of animal welfare:
Sourcing from farms that meet EU Animal Welfare Regulations
Avoiding use of growth hormones or unnecessary antibiotics
Promoting ethical and sustainable livestock farming practices
4. Traceability
Every product is fully traceable from farm to fork. We maintain:
Origin documentation of livestock
Batch numbers for all production runs
Digital tracking of shipping, handling, and storage records
5. Cold Chain Logistics
To maintain product integrity:
All frozen meat is stored and transported at -18°C or below
Temperature logs are continuously monitored with IoT systems
Any breach of temperature protocol triggers an investigation and potential disposal
6. Product Labeling
Our labeling complies with EU Regulation (EU) No 1169/2011, including:
Origin of meat
Ingredients and allergens
Storage conditions and expiration dates
Nutritional information and cooking instructions
7. Export & Import Compliance
We comply with:
EU Export Health Certificates (TRACES system)
Third-country import requirements (e.g., Middle East, Asia)
Halal or Kosher certifications, if applicable
8. Environmental Sustainability
Our sustainability commitments include:
Use of recyclable packaging
Minimizing food waste through precision processing
Partnering with farms focused on carbon-neutral practices
9. Recall & Incident Management
A rapid response system is in place for:
Identifying and recalling affected products
Notifying authorities and stakeholders
Conducting root cause analysis to prevent recurrence
10. Ethical Trading & Labor Practices
We commit to fair trade, anti-slavery, and ethical labor standards:
Compliance with European Labour Law
No child labor or forced labor
Fair wages and safe working conditions
11. Customer Support & Complaints
We maintain a 24/7 customer service line and dedicated account managers. Any complaints are:
Logged within 1 business day
Investigated within 48 hours
Resolved with corrective actions or compensation
12. Supplier Audits
All suppliers are:
Audited annually for compliance
Required to sign a Supplier Code of Conduct
Evaluated on quality, delivery, sustainability, and compliance
13. Innovation and R&D
We invest in R&D to:
Develop healthier product lines (low-sodium, low-fat)
Introduce plant-based alternatives alongside meat products
Improve shelf life through better freezing technologies
14. Certifications & Memberships
Our facilities are certified by:
ISO 9001 (Quality Management)
IFS Food (International Featured Standards)
Members of industry bodies such as UECBV (European Livestock and Meat Trading Union)
15. Internal Training & Compliance
All employees undergo:
Annual training in food safety and hygiene
Regular updates on regulatory changes
Role-based compliance workshops
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